---
title: Freshservice node documentation
description: Learn how to use the Freshservice node in n8n. Follow technical documentation to integrate Freshservice node into your workflows.
contentType: [integration, reference]
---

# Freshservice node

Use the Freshservice node to automate work in Freshservice and integrate Freshservice with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting agent information and departments.

On this page, you'll find a list of operations the Freshservice node supports and links to more resources.

/// note | Credentials
Refer to [Freshservice credentials](/integrations/builtin/credentials/freshservice.md) for guidance on setting up authentication. 
///

## Operations

* Agent
    * Create an agent
    * Delete an agent
    * Retrieve an agent
    * Retrieve all agents
    * Update an agent
* Agent Group
    * Create an agent group
    * Delete an agent group
    * Retrieve an agent group
    * Retrieve all agent groups
    * Update an agent group
* Agent Role
    * Retrieve an agent role
    * Retrieve all agent roles
* Announcement
    * Create an announcement
    * Delete an announcement
    * Retrieve an announcement
    * Retrieve all announcements
    * Update an announcement
* Asset Type
    * Create an asset type
    * Delete an asset type
    * Retrieve an asset type
    * Retrieve all asset types
    * Update an asset type
* Change
    * Create a change
    * Delete a change
    * Retrieve a change
    * Retrieve all changes
    * Update a change
* Department
    * Create a department
    * Delete a department
    * Retrieve a department
    * Retrieve all departments
    * Update a department
* Location
    * Create a location
    * Delete a location
    * Retrieve a location
    * Retrieve all locations
    * Update a location
* Problem
    * Create a problem
    * Delete a problem
    * Retrieve a problem
    * Retrieve all problems
    * Update a problem
* Product
    * Create a product
    * Delete a product
    * Retrieve a product
    * Retrieve all products
    * Update a product
* Release
    * Create a release
    * Delete a release
    * Retrieve a release
    * Retrieve all releases
    * Update a release
* Requester
    * Create a requester
    * Delete a requester
    * Retrieve a requester
    * Retrieve all requesters
    * Update a requester
* Requester Group
    * Create a requester group
    * Delete a requester group
    * Retrieve a requester group
    * Retrieve all requester groups
    * Update a requester group
* Software
    * Create a software application
    * Delete a software application
    * Retrieve a software application
    * Retrieve all software applications
    * Update a software application
* Ticket
    * Create a ticket
    * Delete a ticket
    * Retrieve a ticket
    * Retrieve all tickets
    * Update a ticket

## Templates and examples

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