# Support / 获取帮助

> [中文版本](#获取帮助)

## How to Get Help

CC Switch is an open-source project maintained by volunteers. We're happy to help, but please use the right channel so we can respond efficiently.

### Before Asking

1. **Read the [FAQ](https://github.com/farion1231/cc-switch#faq)** — most common questions are answered there.
2. **Search [existing issues](https://github.com/farion1231/cc-switch/issues)** (including closed ones) — someone may have had the same question.

### Asking a Question

- **Usage or configuration questions**: [Open a Question issue](https://github.com/farion1231/cc-switch/issues/new?template=question.yml)
- **General discussion**: [GitHub Discussions](https://github.com/farion1231/cc-switch/discussions)

### Reporting Problems

- **Bug reports**: [Open a Bug Report](https://github.com/farion1231/cc-switch/issues/new?template=bug_report.yml)
- **Documentation issues**: [Open a Doc Issue](https://github.com/farion1231/cc-switch/issues/new?template=doc_issue.yml)
- **Security vulnerabilities**: Please do NOT use public issues. See our [Security Policy](./SECURITY.md).

### Feature Requests

- [Submit a Feature Request](https://github.com/farion1231/cc-switch/issues/new?template=feature_request.yml)
- Please open an issue for discussion before submitting a PR for new features.

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# 获取帮助

> [English Version](#support--获取帮助)

## 如何获取帮助

CC Switch 是一个由志愿者维护的开源项目。我们很乐意提供帮助，但请使用合适的渠道，以便我们高效响应。

### 提问之前

1. **阅读 [常见问题](https://github.com/farion1231/cc-switch#常见问题)** — 大多数常见问题都已在其中解答。
2. **搜索 [已有的 Issue](https://github.com/farion1231/cc-switch/issues)**（包括已关闭的） — 可能已经有人问过相同的问题。

### 提问

- **使用或配置问题**：[提交问题 Issue](https://github.com/farion1231/cc-switch/issues/new?template=question.yml)
- **一般讨论**：[GitHub 讨论区](https://github.com/farion1231/cc-switch/discussions)

### 报告问题

- **Bug 报告**：[提交 Bug 报告](https://github.com/farion1231/cc-switch/issues/new?template=bug_report.yml)
- **文档问题**：[提交文档问题](https://github.com/farion1231/cc-switch/issues/new?template=doc_issue.yml)
- **安全漏洞**：请不要使用公开 Issue。请参阅我们的[安全策略](./SECURITY.md)。

### 功能请求

- [提交功能请求](https://github.com/farion1231/cc-switch/issues/new?template=feature_request.yml)
- 提交新功能的 PR 之前，请先开 Issue 讨论。